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If I don’t use all my meals in one week, do they carry over to the following week?
Meals do NOT carry over from one week to the next. It is important that you select the right plan to fit your schedule and your eating habits to ensure that you get the full value for your dollars. Meal plan weeks run from Monday lunch through Sunday dinner.
Can I change my dining membership?
Yes. After checking your class, work and study schedule, you may decisde to switch to another membership. You have the opportunity to change your combination residential dining membership during the first two weeks of the term. Simply go to the Residential Life Office in Hoke 111.
What happens to my DB at the end of the term?
Your unused DB funds transfer through the year until Friday of Finals Week of Spring Term. At the end of the spring term, any unused dollars are not refundable and cannot be transferred to the new academic year.
What happens to my Flex Funds at the end of the term?
Your unused Flex Funds expire on Friday of Finals Week each term. At the end of each term, any unused Flex Funds are not refundable and cannot be transferred to other terms. Be sure you watch your balance and enjoy all the funds before Finals Friday to get the most benefit from your membership.
Can I treat a friend by using two “meals” in a meal period?
You are the only person allowed to use your “meals” and you can only use one meal per meal period. If you would like to treat a friend, you may pay for their meal using your Flex or Declining Balance dollars. You must bring your EOU ID card to enter RFoC and use your dining membership.
What do I do if my membership dollars run low?
Each time you purchase a snack or a full meal, you may ask the cashier to tell you how many meals, Flex or DB dollars you have remaining. If your dollars run low, you can add DB dollars to your account using cash, Visa, MasterCard or money order. Simply go to the Hoke Center Dining Office or use this e-commerce website to make your deposit.
What do I do if I lose my card?
Report lost cards immediately to the EOU Dining Services office and the EOU Residence Life Office (both are located in the Hoke Center) to prevent unauthorized use of the card. Obtain a new replacement ID card. Then, bring us your new ID card and we will encode it with your dining membership information.
What if I’m Sick?
If you are an EOU Resident Student and are ill and cannot attend a meal at RFoC, a friend or your RA may bring you a carry-out tray. Please have them bring your ID card and a note from you authorizing its use. The note will be verified by a member of the University Dining management staff. No more than three (3) consecutive sick trays may be picked up without verification from the student health center.
What if I have a Special Diet?
If you need a special diet for medical or religious reasons, we are well prepared to assist you by customizing our menu to fit your needs. Please contact one of the University Dining managers for complete information.
What if I’m going to miss a meal?
If you are participating in a Combination Dining Membership, you may order a bag lunch or dinner if your job, field trip, classes or busy schedule prevents you from attending a meal during regular meal hours. Please order lunches/dinners as early as possible, but no later than 2 pm the day prior. Bag meals can be placed with the RFoC cashier.
If you have any additional questions, please contact us through the Feedback section of this website or call the
University of Eastern Oregon’s Dining Services office at 541-962-3702. |