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 Terms & Conditions
All funds and plans purchased for use at EOU Dining are for the personal use of the owner of the account or plan only and are non-transferable. The funds and plans at Eastern Oregon University cannot be used as a gift card or gift certificate.

Except as otherwise expressly stated in these terms, all  funds and plans are non-refundable and will expire the last day of enrollment or employment, as applicable, or the last day of the current semester.

Mountaineer Meal Plans and Mountaineer Bucks (Declining Balance Dollars) funds are non-refundable.

Unused Meals from any voluntary meal plan and Mountaineer Bucks (DBD) balances expire on June 15, 2013.

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Meal Plans - Frequently Asked Questions


How do I purchase my Residential Dining Membership?
If you are a resident student, you should purchase your dining membership as part of your contract with EOU Housing and Residential Life. Contact them at 541-962-3553 and they will get you ready to enjoy dining with us at EOU’s Dining Services.

How do I purchase a Commuter and Voluntary Meal Plans membership?
If you are a commuter student or a faculty member, you may purchase your plan through this websites ecommerce section; or through EOU Housing and Residence Life.

Where can I use my Flex Funds or Mountaineer Bucks?
Your Student ID Card contains a magnetic strip to give you purchasing power to use your Flex Funds at any of the following locations including: Mountie Café, Mac’s Grill, Classic Fare Catering, and Bear Mountain Pizza’s delivery program. Please contact ARAMARK Dining Offices for any questions regarding meal plans and mountaineer bucks! 541-962-3702.

Where can I use my meals (also referred to as Board Meals)?
Board Meals may be used for Lunch and Dinner Seven Days a Week at Mountie Café. Mountie Café is open for lunch 11:30am-1:15pm and dinner 5:30pm-7:15pm. Please see Mountie Café’s webpage on the location tab for more information. Mountie Café’s Daily menu is also available under the locations tab; it is titled as RFOC menu.

Board Meals may also be used at Mac’s Grill Monday-Friday during breakfast hours 7:30am-10:30am on specified entrees. Please see Mac’s Grills webpage on the location tab for more information.

When do Residential Plan Board Meals and Flex Funds Expire?
All Residential Board Meals and Flex Funds expire the last Friday of each term. At the beginning of each term your plan will be activated.

When do Commuter Meal Plans expire?
All Commuter and Voluntary Meal Plans expire on the final Friday of Spring term.

Can I change my dining membership?

Yes. After checking your class, work and study schedule, you may decisde to switch to another membership. You have the opportunity to change your combination residential dining membership during the first two weeks of the term. Simply go to the Residential Life Office in Hoke 111. Voluntary Meal Plans may not be changed. 

What happens to my voluntary meal plans DBD's or Mountaineer Bucks at the end of the term?
Your unused DB funds transfer through the year until Friday of Finals Week of Spring Term. At the end of the spring term, any unused dollars are not refundable and cannot be transferred to the new academic year.

What happens to my residential plan Flex Funds at the end of the term?
Your unused Flex Funds expire on Friday of Finals Week each term. At the end of each term, any unused Flex Funds are not refundable and cannot be transferred to other terms. Be sure you watch your balance and enjoy all the funds before Finals Friday to get the most benefit from your membership.

Can I treat a friend by using two “meals” in a meal period?
You are the only person allowed to use your “meals” and you can only use one meal per meal period. If you would like to treat a friend, you may pay for their meal using your Flex or Declining Balance dollars; or a guest meal. You must bring your EOU ID card to enter RFoC and use your dining membership.

What do I do if my membership dollars run low?
Each time you purchase a snack or a full meal, you may ask the cashier to tell you how many meals, Flex or DB dollars you have remaining. If your dollars run low, you can add DB dollars to your account using cash, Visa, MasterCard or money order. Simply go to the Hoke Center Dining Office or use this e-commerce website to make your deposit. 

How do I purchase additional Mountaineer Bucks or Declining Balance Dollars?
Purchase any additional mountaineer bucks in the Hoke Union dining office, or through this websites e-commerce purchasing section.

What do I do if I lose my card?
Report lost cards immediately to the EOU Dining Services office and the EOU Residence Life Office (both are located in the Hoke Center) to prevent unauthorized use of the card. Obtain a new replacement ID card. Then, bring us your new ID card and we will encode it with your dining membership information.

What if I’m Sick?
If you are an EOU Resident Student and are ill and cannot attend a meal at RFoC, a friend or your RA may bring you a carry-out tray. Please have them bring your ID card and a note from you authorizing its use. The note will be verified by a member of the University Dining management staff. No more than three (3) consecutive sick trays may be picked up without verification from the student health center.

What if I have a Special Diet?
If you need a special diet for medical or religious reasons, we are well prepared to assist you by customizing our menu to fit your needs. Please contact one of the University Dining managers for complete information.

What if I’m going to miss a meal?
If you are participating in a Combination Dining Membership, you may order a bag lunch or dinner if your job, field trip, classes or busy schedule prevents you from attending a meal during regular meal hours. Please order lunches/dinners as early as possible, but no later than 2 pm the day prior. Bag meals can be placed with the RFoC cashier.

If you have any additional questions, please contact us through the Feedback section of this website or call the
University of Eastern Oregon’s Dining Services office at 541-962-3702.