Do unused Meal Points carry over to the following semester?
The meal plan is non-refundable and non-transferable. The Meal "points" do not carry over from one semester to the next, although Bonus Bucks do carry over from the Fall to Spring semester.
Keep in mind that an alternate tender, Tigerbucks, are available for purchasing meals. Unlike Meal points and Bonus Bucks, Tigerbucks are the students discretionary account/tender and can be used to supplement funds once the meal plan funds have been spent. You can add funds to your Tigerbucks at any time in the year. Tigerbucks stay on your student account for as long as they are affiliated with the University.
When upperclassmen are eligible to live off campus, a meal plan then becomes optional. Students interested in dining on campus have the option to purchase a voluntary Commuter Meal Plan, use Tiger Bucks or cash/credit.
How many times can I eat at the Real Food on Campus (RFoC) at Mabee Dining Hall?
While dining at the RFoC Mabee, you may use up to three (3) meals per day for each meal period; breakfast, lunch and dinner. In one day, you could potentially eat a total of nine (9) meals.
Can I treat a friend by using my Meal Plan?
Absolutely! We are proud of our dining services and we will be glad to serve your guests. You can pay for your guests using your Bonus Bucks, Tiger Bucks, Cash or Credit Card. Meal points are only used to pay for your own meals.
What should I do when my Bonus Bucks run low?
Bonus Bucks are part of your Meal Plan selection, and changes to these meal plans are only possible during the registration period and throughout the official 2-week add/drop period. However, to supplement your meal plan, you can add Tigerbucks to your account any time of the year. These funds can be used to purchase meals at any of our dining locations. You can add funds to your Tigerbucks account by going online 24/7 at www.tigerbucks.com then click here to directly manage your account, or in person at the Tiger Card Office, located in the Storch Memorial Bldg; Room #005. Tigerbucks may be used at all TU dining locations on campus and at over twenty restaurants off campus.
What if I lose my Tiger Card?
If your card is lost or stolen, please report it immediately! Keep in mind that this card is your access to your dormitory, and the funds on the card can easily be used by the person using the card. Below are ways to report your card lost/stolen and to quickly put on hold:
1. Go online and put your card on hold by putting it in a "lost" state. The quickest and preferred method. If you have not already signed up to Manage Your Account online, please do so by going to the ManageMyID website and registering for access. You will need your student ID number, full name, and a valid email address to receive your confirmation email.
2. Another option is to contact the Tiger Card Office at (210)999-7825, office hours: Monday - Friday, 8:00am - 5:00pm. After hours, you may contact the Department of Safety at (210)999-7070 to easily place your card on hold.
3. A replacement card may be obtained from the Tiger Card Office located in the Storch Memorial Bldg, Room #005 at a $25.00 replacement fee for lost/stolen cards. The fee is charged to your student account (or can be paid with Tigerbucks), so you need not have the funds on your at the time of your visit.
Can I check to see how much money I have left on my plan?
You can check the balance of your Meal Plan at any of our dining service terminals on campus or via ManageMyID online. It is an easy and convenient method to view your balance, check transaction history, place your card in a lost or found state and make deposits to your TigerBucks account at any day or time.
Who can I speak to about my dining experience?
Our goal is to make sure you are completely satisfied - and we want to hear it! We are here to help and we encourage you to call us at 210-999-8415, click here to contact us by email or visit our office (2nd Floor of Mabee Dining Hall) if you have any concerns or questions regarding your dining experience.
Terms and Conditions:
All funds and plans purchased for the use in Trinity Dining Services program are for the personal use of the owner of the account or plan only and are non-transferable. The Trinity Dining Services program funds and plans cannot be used as a gift card or gift certificate. Except otherwise expressly stated in these terms, all Trinity Dining Services funds and plans are non-refundable and will expire at the earlier of the the last day ofenrollment or employment, as applicable, or the last day of the current semester.
All Flex board meal points and Declining Balance Bonus Bucks funds are non-refundable. Unused board meal points and Bonus Bucks balances expire on the last day of the Spring semester.