Meal Plans - Frequently Asked Questions

How does my membership work?
Meal plan memberships are specifically designed to make your life easier! With a membership, the magnetic strip on your SMU ID card will be coded to identify you as a dining plan member.

How much do memberships cost?
Costs per semester or for one year are available online on the meal plans section of this website.

Where can I use my membership card?
All-you-care-to-eat meals are available at RFoC at Lee.

Can I switch my meal plan?
You have until the university add/drop date to switch your meal plan. Following the add/drop date, your meal plan locks in for the semester.

Do Flex Dollars carry over from fall to spring semester?
YES! Any unused flex dollars from the fall semester can be used in the spring semester. We always recommend selecting the All Access 7 with additional $400 add-on flex to take advantage of our flex dollar discount! Any unused flex can then be carried over to the spring semester.

Do dining entries or Flex Dollars carry over from one semester to the next?
Dining entries do not carry over from one semester to the next. Flex Dollars carry over from Summer to Fall and then to the Spring semester. At the end of the Spring semester, all remaining balances are forfeited.

Do I get a discount for using Flex Dollars?
Yes, you get a discount when you purchase additional add-on flex.

What do I do if my flex dollars run low?
If your dollars run low, you can add money, in increments of $50, to your account at any time, using cash, check, money order, credit or debit card. Simply go to your Access.SMU account or visit the SMU Dining office located in Umphrey Lee Center, Room 101.

Who can use my membership card?
For your own protection, the only person authorized to use your card is you. Some plans allow you to bring a guest but you must be present.

What should I do if I lose my card?
Immediately notify the Park and ID Card Services office at 214.768.7669. A stop will be placed on the card and you will need to obtain a new card.

Can I change my dining membership?
Students are allowed to change their dining membership between semesters by selecting their desired new plan during enrollment via online registration. First-year residents may select only one meal plan from the Community Memberships category (All Access 7). After the semester begins, one change is allowed before the last day of add/drop by contacting the Parking and ID Card Services office at 214.768.7669.

What times are the dining locations open?
Residential and retail dining locations are open for breakfast, lunch and dinner during hours that match student schedules. Because your schedule changes, we have many options available to meet your needs. To stay current, please visit the hours page for each location's specific hours. Be sure to visit this site for all full-term, holiday and break hours of operation.