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Can I change my meal plan? |
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Yes. You have the opportunity to change your meal plan during the drop/add period at the beginning of each semester. Simply go to the UNCG Housing and Residence Life Office and fill out a meal plan change form. Visit the Housing and Residence Life website for more information or click here to go directly to the Meal Plan Change Form. If you are a commuter and wish to change your meal plan, changes can be made at the FirstCard Center on the main level of Elliott University Center. |
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Where can I use my declining balance? |
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Declining balance can be used in any of our dining locations. These locations can be found in the drop box under the "Locations" heading above. |
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Who can use my card? |
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For your protection, the only person authorized to use your card is you. |
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Can I treat my friend by using two "meals" in a meal period? |
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You are the only person allowed to use your "meals" and you can only use one meal per meal period. If you would like to treat a friend, you may pay for their meal using your declining balance or FirstCard E-Cash. |
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What happens to my unused declining balance at the end of the semester? |
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Your unused declining balance transfers from the Fall to the Spring semester. At the end of the Spring semester, any unused declining balance is non-refundable and cannot be transferred to the next academic year. |
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If I don't use all my meals in one semester, do they carry over to the following semester? |
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Meals do NOT carry over from one semester to the next. |
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What if I lose my UNCG FirstCard? |
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Lost or stolen cards should be reported to the UNCG FirstCard Center immediately to prevent unauthorized use. Cardholders are responsible for the replacement fee for lost, damaged or stolen cards. |
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What do I do if my declining balance runs low? |
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Each time you make a purchase, you may ask the cashier to tell you how much declining balance you have remaining.
If your declining balance runs low, you can add E-Cash to your UNCG FirstCard using cash, check, money order or credit card. E-Cash deposits can be made at the UNCG FirstCard Center in the lower level of the Main Dining Hall, or at cash to chip machines across campus. This money is not tax-exempt however. |
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