|
Campus Dining Services Contact Numbers:
Catering Office: 336-278-5330
Catering Fax: 336-278-5311
Campus Dining Services: 336-278-5333
Harden Dining Hall: 336-278-5339
McEwen Dining Hall: 336-278-5325
Octagon Cafe: 336-278-5320
The Acorn Coffee Shop: 336-278-5350
Danieley Center Commons: 336-278-5329
Brown & Company: 336-278-5343
Varsity: 336-278-5302
Booking an Event
At this time, all Catering Requests must be made by fax or phone. We are currently unable to process orders or any changes to existing orders on-line.
When scheduling an event, please provide the following information:
- Date and time at which the event will start and end
- Location of event
- Name of organization
- Contact Person
- Phone Number, address or campus box
- Estimated number of guests attending
- Type of service desired
- Campus Account Number
All events need to be planned and confirmed within 3 business days of the event. Events over 100 guests or events that require a special menu need to be confirmed 1 week prior to the event.
Prices listed in the catering guide are subject to change. However, Elon Catering will guarantee quoted prices for an event for sixty days from the date the event is booked.
Billing Procedures
Elon University departments charging their events are required to give a 12 digit budget code at the time of ordering. The order cannot be processed until the budget code is received. Off campus departments or parties are required to place a 50% deposit when booking an event. The remaining balance is due two weeks prior to the event date. Any additional charges incurred will be invoiced separately. An additional 10% surcharge will be added to all events not paid through an Elon University account to cover usage of Elon University ’s kitchen facilities, in addition to 7% sales tax.
Cancellation Policy
A 48 hour notice is required for canceling an event with no penalty. If food was ordered for your event, you may be charged for the cost of ordering the specific menu item if it can not be used in other catering events. If the food has been prepared for an event and it has been cancelled, the client will be charged the original invoice price. All changes must be made via phone (336) 278-5330.
Delivery Fees
The following schedule of fees applies to all catered events:
All off campus events will be charged a $55.00 delivery fee within a 25-mile radius of the University. Distances in excess of 25 miles will be charged accordingly.
Additional Fees
All events held in Alumni Gym will require rental of all service ware. The final cost of rentals will be added to the final invoice.
All events held at Elon Lodge that require extensive table set up will be charged a minimum set up fee of $50 for tables and chairs. All buffet set up is included in your catering cost.
Charges for catered events are based on a 2 hour service time for meals and receptions. Events that extend beyond this time will be charged $20.00 per hour per employee.
Receptions, breakfast buffets, casual buffets and break services are provided on disposable service ware. China and glassware are available for an additional $1.59/person.
Due to the market, any event not totaling more than $30.00 will be charged a $10.00 delivery charge. This covers the cost of labor.
Room Set up and Breakdown
It is the customer’s responsibility to ensure the facility for the event is unlocked and available 2 hours prior to meal service or 1 hour prior to a break service.
Table reservations can be made through the Physical Plant Office @ 278-5500, or through the scheduling system. If you need assistance with this process, we will be happy to help.
All rooms must be reserved and confirmed using the scheduling system prior to booking an event with Elon University Catering. If you need guidance with this process you may call the System Coordinator @ 278-5565.
*Some rooms may require a reservation fee to secure your reservation.
Please make requests for specific table and chair arrangements at the time the room reservation is made. Please forward these arrangements to the catering office either by phone at 278-5330 or by fax at 278-5311.
Floral Arrangements
Floral arrangements may be ordered through Elon University Catering or customers may place an order directly with the florist of their choice.
Attendance Guarantees
A guaranteed guest count is required 3 days prior to the event, or by noon Wednesday before a weekend event. This count is required to ensure that adequate service is provided.
If the guest count exceeds the guaranteed number, we will do our best to provide for unexpected attendees. If we are able to provide food for the additional guests, you will be billed accordingly. If the actual guest count falls below the guaranteed count, you will still be billed for the guaranteed count given.
Alcohol Service
Elon University Catering holds a fortified wine and malt beverage license. All alcohol consumed at a catered function must be provided through the catering department. Bartender service is required for all events serving alcohol. The bartender fee is $25.00 per hour with a 4-hour minimum. The bartender’s fee will be added to the final invoice. The bartending hour starts 30 minutes prior to the opening of the bar and continues 30 minutes after the bar closes to allow for setup and breakdown. Elon University ’s Campus has a “No Keg” policy.
Additional Information
When planning your meal and program, please let the catering coordinator know when your program will start. The servers will leave the dining area during your program in order to avoid noise and distractions that may disturb your guests.
To ensure the quality of food at your event, it is very important that your event starts on time. Please encourage guests to be prompt so that we can provide you with the best service and food possible.
Tablecloths and table skirting in standard colors are included for the food tables in the catering prices. Tablecloths for seating tables for casual buffets, break services and receptions are available for an extra $5.19 per table. Skirting of head tables, nametag, gift tables etc… are available for an extra $10.99 per table. Standard colors of skirts include burgundy and black. Standard colors of cloth napkins include burgundy, gold and blue. Additional skirting, tablecloths or napkins in specialty colors or prints are available for the rental fee charged by our rental company. Overlays are available for $3.09.
We are happy to offer white floor length tablecloths for round tables at an additional $10.99 per table (when linen is already included with your event). These same cloths are available for $14.99 a piece if chosen a la carte. Additional cloth napkins are available for $0.40 each.
If you need special Audio Visual Equipment, please contact Media Services @ 278-6598 or use the scheduling system.
Due to Health Department regulations no food or alcohol may be taken from a catered event. It is the goal of Elon University Catering that every event is attractively presented and proportioned for the last guest as it is for the first. Due to this attention to presentation, there may be food or extra plates, cups, plastic ware etc… remaining at the end of your event. This food or service ware will not be billed to the customer and will not be available for take out. Any missing service ware will be added to the final invoice.
Elon University Catering Event Planning Checklist
1.____Determine date, time, and type of event desired.
2.____Check availability of the desired location and reserve the room.
Remember to plan a rain location if the event is scheduled outside.)
3.____Decide on a budget for food, flowers, and alcohol.
4.____Call Elon University Catering at 278-5330 to plan the event.
5.____Make arrangements for flowers, candles or other decorations.
6.____Arrange for any special equipment such as audio visual.
7.____Decide on table arrangement, including the number of guests at a head table, number of guests at each table, and a table diagram if necessary.
8.____Arrange for the placement of table numbers or placecards if necessary.
9.____Request additional tables for gifts, awards, nametags, etc. through the scheduling system or call Physical Plant @ 278-5500.
10.____Decide on the number of “Reserved” tables and request signs as necessary.
11.____Include entertainers in your guest count if you plan to feed them.
12.____Prepare any schedule of programming that will occur during the course of your event. Wait staff will leave the dining area during programs to avoid noise and distraction that may disturb your guests.
13.____Schedule a person to greet your guests as they arrive if necessary.
14.____Notify Elon University Catering of any vegetarian needs or any special accommodations needed for handicap guests.
15.____Call Elon University Catering with the final guest count at least three business days before the scheduled event.
16.____Relax and enjoy your event. |