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If I don't use all of my meals, do they carry over to the following week? |
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It depends on which plan you have. With the Vol Block Plan, you have the freedom of eating 165 meals per semester whenever you want, giving you more flexibility. New This Year: Vol Block Meals roll over from fall to spring semester!
Vol Block Meals roll over from fall semester to spring semester only if you select a Vol Block Plan for both semesters.
Unlimited Plans give you the freedom to dine as much as you want each day, week or semester. You never run out of meals on this plan!
The Any Ten Plan gives you 10 meals per week. You will need to enjoy the ten meals each week because they do not roll over from week to week. It is important that you select the right plan to fit your schedule and your eating habits to ensure that your Meal Plan meets your expectations. Give us a call, we can help you decide – 865-974-4111.
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Can I change my Meal Plan? |
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Sure! We want you to have the plan that works best for you. Students may elect to change to another Meal Plan up to 29 calendar days after the first day of class. Simply visit the Campus Dining Office in Room 108 of the Presidential Court Building and fill out a membership change form or download Meal Plan forms online! |
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If I change my meal plan for the spring semester will my meals still roll over? |
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Meals will roll over from fall to spring semester if you stay on the same meal plan. If you decide to change to a different meal plan your meals will not roll over. |
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If I change my meal plan for the spring semester will my Dining Dollars still roll over? |
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Dining Dollars will roll over from fall to spring semester regardless if you change your meal plan or remain on the same meal plan. |
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What happens if I have unused Dining Dollars at the end of the semester? |
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Dining Dollars are included in the price of your Meal Plan. NEW THIS YEAR: Dining Dollars roll over from fall to spring semester! |
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If I am released from my Housing/Dining contract will my meal plan still roll over? |
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If you are released from your Housing/Dining contract your meal plan will be cancelled. |
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If I have meals and dining dollars rolling over to the Spring semester, do I have to purchase the whole plan over again? |
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Yes. The meal plan contract is for one academic year. If your meal plan contract were to be cancelled, your meals and dining dollars would not rollover. |
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Can a friend use my Meal Plan or Vol Card? |
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For your protection, Meal Plans and Vol Cards are non-transferable. They are for your use only. However, you can use your Dining Dollars to treat friends or family to a latte, a snack, or a full meal. Remember that you must be present when treating a guest. |
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What do I do if my Dining Dollars run low? |
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Load up! Each time you purchase a snack or a full meal, you may ask the cashier to tell you how many meals and/or Dining Dollars you have remaining. If your balance is low, you can add to your account using cash, check, money order or credit card in an amount above $15. Simply go to the Campus Dining Office (located in Room 108 of the Presidential Court Building) to make your payment or Add Dining Dollars online.
Remember, Dining Dollars roll over from fall to spring semester. Dining Dollars do not roll over from spring to fall semester. |
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What if I lose my VolCard? |
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If you lose your VolCard, report it immediately to the VolCard Office. Come to the Campus Dining Office (located in Room 108 of the Presidential Court Building) and we can issue you a temporary Meal Pass, good for one meal in one of our Residential Restaurants during regular service hours. You can get a replacement card at the VolCard Office, Monday - Friday, 8 a.m. - 4:30 p.m. |
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Do you accept MasterCard and Visa? |
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Yes. MasterCard and Visa are accepted at all UT Campus Dining locations. |
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Do you accept All-Star? |
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Yes. The All-Star account is accepted at our locations. You will pay sales tax on purchases with the All-Star account. |
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What if I have special dietary needs? |
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UT Campus Dining has a nutritionist on staff that is available to meet on an individual basis. Contact UT Campus Dining at (865) 974-4111 for assistance or follow the fresh and healthy tab above to view contact information. |
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What is Meal Equivalency? |
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Meal Equivalency is a specified dollar amount allotted per meal (i.e. a “meal equivalent” amount) for dining at select retail restaurants, replacing the residential Meal Plan Meal for that meal period. You have the choice of using your meal equivalency amount, but once you use it during a meal period, you cannot use it during that same meal period for a residential meal or another retail meal. One meal equivalency meal is allotted per meal period. Remember that Dining Dollars are included in the price of your Meal Plan and can be used anytime in all of our dining locations on campus. Meal Equivalency locations include Smokey’s, Mabel’s, All-American Grill and Grocery and for lunch only at the KFC Express in Hess Hall. Special Meal Equivalency combos are offered at Andy's Pantry, Greve Grocery and Hess Grocery. |
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When is the deadline to cancel my meal plan? |
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All cancellations must be received in writing and postmarked no later than June 1st. After this deadline, students may still elect to change to another Meal Plan up to 29 calendar days after the first day of class. Simply visit the Campus Dining Office in Room 108 of the Presidential Court Building and fill out a membership change form or change it online! |
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