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Dining Memberships/ Online Ordering FAQs
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Dining Memberships - Online Ordering FAQs |
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Q: How do I place an order? A:
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Login, If you do not yet have a login click the login button then click “create new account” using the email address & password of your choice.
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If you have not already, add your credit card billing address under “My Account” “Manage Addresses.”
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Select Meal Plan you wish to purchase and add it to your cart. Continue to follow the directions on each page of the checkout process.
Q: How do I create an account? A: Click the “Login” button, and then on the login page click the “create a new account” link.
Q: I forgot my password, what do I do now? A: Click the “Login” button, and then on the login page click the “Forgot Password” link. On the following page enter your email address to have a new password emailed to you.
Q: My account is locked, how do I unlock it? A: Click the “Login” button, and then on the login page click the “Forgot Password” link. On the following page enter your email address to have a new password emailed to you. This will also unlock your account.
Q: Why am I getting an error on the payment page? A:
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Is the address you selected as the billing address the same as the credit card’s billing address?
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Is the expiration date correct, and not in the past?
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Is the CVV code from the back of your card correct?
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Do you have enough available balance on your card?
Q: Who do I contact to check on the status of my order? A: The campus dining office. See the contact us page. |
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