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Online Ordering FAQ
This Page.
Frequently Asked Questions about the Online Ordering process.

Account FAQ
Frequently Asked Questions about CampusDish accounts. Covers the Login, Create a new account, and Forgot Password or Locked Out pages. Also includes frequently asked questions about the EZ Pay plans.

Shopping Cart FAQ
Frequently Asked Questions about the Shopping Cart (Step 1) page of the checkout process.

Recipient Info FAQ
Frequently Asked Questions about the Recipient Info (Step 2) page of the checkout process.

Checkout FAQ
Frequently Asked Questions about the Checkout (Step 3) page of the checkout process.
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Online Ordering FAQ

I am new to ordering online, do you have step by step instructions?

Absolutely.  Click here and view or print out the step-by-step instructions to place an order online.  Should you need further assistance, please contact us at the dining office.

 
How do I purchase online?

  • Click the create account/login button. (top left hand side of website), then login to your CampusDish account
    or
    Click the create account/login button. (top left hand side of website), then click the "Create a new account" link, and create a new account using an email address and password of your choice
  • Add the billing address of your credit card under "Manage Addresses" in "My Account"
  • Go to the 'Order Now' button in the gray navigation bar and click where indicated to go to the CampusDish online ordering site
  • Select appropriate Meal Plan or DB category
    Select the product you wish to to purchase and click "add to cart"
  • Make sure you enter your FGCU ID Number and recipients name where requested on the Recipient page. 
  • Enter in your CC information on the payment page.
  • Click "accept charges" ONLY ONCE to complete the sale, completed orders will be saved in "My Account" "Order History"

   
 

 Who do I contact to check on the status of my order?

Login, and go to "My Account" Order History.  On the Order History page you can view any of your previous orders by clicking on the order number.  If the information there does not answer your question, please contact the dining office. 

 
Is this site secure? How do I know my personal information will be safe?
This site is secure; all your personal information is transferred over the internet using 128-bit encryption.

Three things to look for while you are shopping online:
  1. “Locks” If you are using the Internet Explorer or FireFox web browser there should be a golden lock in the bottom left of your browser window. If you double-click on the lock it shows you our security certificate information; www.campusdish.com, ARAMARK Corporation, verified by VeriSign, Inc. VeriSign is a well known security validation certificate company. You can visit their website here: http://www.verisign.com/. Always make sure the certificate is not expired!
  2. The web page address, also known as URL or LINK, should include HTTPS instead of the normal HTTP beginning of the web address. For example; the login page is https://www.campusdish.com/en-US/CSS/FloridaGulfCoast/login.aspx
  3. Color-changing address bars, available in Internet Explorer 7 and FireFox 3 web browsers. You will notice the address bar turns GREEN on our shoping pages.