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General Account Questions
Q: Why do I have to create an account?
A: For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.
Q: How do I create an account?
A: Click the “Login” button, and then on the login page click the “create a new account” link.
Creating a New Account Questions
Q: Why can't I create an account?
A:
Error: Email addresses must be in the proper format: user@domain.com
The email was not entered properly, please re-enter the email.
Error: Passwords must contain at least 7 characters.
The password is not long enough.
Error: Passwords should contain at least one character from the following sets: [A-Z,a-z] , [0-9].
The password needs to contain at least one letter (capital or lowercase) and one number so that the password is secure.
Error: Password verification does not match your initial password.
The password entered in the "verify password" field does not match the password you entered in the "password" field. The two field must contain the same password, which will then be used as the password for future access to the account.
Error: Passwords must not contain a substring of the email address.
The password can not use any part of the email address so that the password is secure.
Error: The following fields are either invalid or they are not complete: [First Name,Last Name]. Please provide valid input.
Required fields (listed in the brackets) were left blank.
Error: The username and/or password supplied already exists.
That email (username) is already an account on the system. Please use forgot password to reset your password (it will be emailed to you).
Login Questions
Q: I forgot my password, what do I do now?
A: Click the “Login” button, and then on the login page click the “Forgot Password” link. On the following page enter your email address to have a new password emailed to you. Please check you spam or junk mail folders if you have not received your new password in 15 minutes.
Q: My account is locked, how do I unlock it?
A: Click the “Login” button, and then on the login page click the “Forgot Password” link. On the following page enter your email address to have a new password emailed to you. This will also unlock your account. Please check you spam or junk mail folders if you have not received your new password in 15 minutes.
Q: Who do I contact to check on the status of my order?
A: The campus dining office. See the contact us page. |