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Q: How do I place an order?
A:
- Login, If you do not yet have a login click the login button then click “create new account” using the email address & password of your choice.
- If you have not already, add your credit card billing address under “My Account” “Manage Addresses.”
- Click on any of the links to ORDER NOW.
- Select product you wish to purchase and add it to your cart. Continue to follow the directions on each page of the checkout process.
Q: How do I create an account?
A: Click the “Login” button, and then on the login page click the “create a new account” link.
Q: I forgot my password, what do I do now?
A: Click the “Login” button, and then on the login page click the “Forgot Password” link. On the following page enter your email address to have a new password emailed to you.
Q: My account is locked, how do I unlock it?
A: Click the “Login” button, and then on the login page click the “Forgot Password” link. On the following page enter your email address to have a new password emailed to you. This will also unlock your account.
Q: Why am I getting an error on the payment page?
A:
- Did you use the correct credit card number?
- Is it an active credit card?
- Is the address you selected as the billing address the same as the credit card’s billing address?
- Is the expiration date correct, and not in the past?
- Is the CVV code from the back of your card correct?
- Do you have enough available balance on your card, if a debit card?
Q: Who do I contact for questions regarding online ordering?
A: The campus dining office. See the contact us page.
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