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Meal Plans - Frequently Asked Questions

 

Do I have to purchase a dining plan each semester?

All students living on the Tempe campus, the Downtown Campus, West Campus or in Eagle, Talon, Falcon and Palo Blanco Halls on the Polytechnic campus are required by the university to purchase a Dining Plan each semester. If you are living in a university apartment (Cholla, Vista del Sol or University Towers) you are not required to purchase a plan although it is strongly recommended.

 

Enrolling in a Dining Plan ensures you have the opportunity to eat healthy, well-balanced meals and allows you to enjoy the great tastes on campus with friends.

  • Guaranteed all-you-care-to-eat meals and the flexibility of a la carte purchasing
  • Secure spending – no worries about carrying cash

When does my meal plan start?*

Fall Semester M&G Dollars Begins 8/17

Fall 09 Semester Begins (First Meal in Residential Dining Halls) 8/19 Dinner

Thanksgiving Break Begins (Last Meal in Residential Dining Halls) 11/25 Lunch

Thanksgiving Break Ends (First Meal in Residential Dining Halls) 11/29 Dinner

Fall 09 Semester Ends (Last Meal in Residential Dining Halls) 12/16 Lunch

Spring 10 Semester (First Meal in Residential Dining Halls) 1/18 Dinner

Spring Break Begins (Last Meal in Residential Dining Halls) 3/12 Lunch

Spring Break Ends (First Meal in Residential Dining Halls) 3/21 Dinner

Spring 10 Semester Ends (Last Meal in Residential Dining Halls) 5/12 Lunch

*Dates Subject to Change

Can I carry over any unused meals to the next week or next semester?

No.  Plan to use your meals each week or each semester, depending on your plan. We can help you decide on the right plan to fit your schedule and eating habits, ensuring that you get the full value for your dollars.

 

Can I treat a friend to a meal on my plan?
Depending on the meal plan you select, there are options for guest passes.  Guest passes allow you to pay for your friend or family member with your meal plan. You can also treat a friend using your M&G dollars, Sun dollars, cash or credit cards.

 

How do I receive my Bonus Dollars?
Bonus Dollars are put on a separate dining card and should be picked up at the Campus Dining Office on the Tempe Campus, Office #138 in the Memorial Union, please call 480-727-DINE for additional information.

 

What is a guest pass?
A guest pass allows you to pay for a friend or family member with your meal swipe from the following meal plans: Unlimited, 14 Meals/Week and the 7 Meals/Week. A guest pass is deducted from your weekly meal allowance. For example, if you have 14 meals a week and you decide to pay for yourself and a guest with your meal plan (totaling 2 meal swipes), the total meals per week for that week would be reduced to 12 meals for that week.

 

What happens if I have M&G or Meals left at the end of the semester?
For Mandatory Resident students your M&G dollars transfer from the Fall to Spring semester and over the summer. Any dollars not used by the conclusion of summer session in which the dollars were purchased are forfeited. All accounts are reset at the conclusion of summer session.

 

If you are a Voluntary/Commuter meal plan student, M&G Dollars transfer from semester to semester until you graduate from the university or after 6 months of non-use on your meal plan account your dollars are forfeited. All M&G Dollars must be spent prior to graduation, any unused dollars prior to graduation will be forfeited.

For all students, if you have a meal plan with a Meal Allowance, meals must be used in the week or semester (depending on the plan) they are issued in. The week begins on Wednesday and ends on Tuesday. Unused meals do not roll over from week to week, or semester to semester. Meals are forfeited at the conclusion of each semester that they were purchased in.


My schedule is really tight a couple of days each week and it looks like I might miss dinner at the Residential Dining Hall. What do I do?

Meal exchange is available at Devils Greens, Devils Diner and the Devils Bistro at Palo Verde East (Tempe Campus), as well as at Outta Here inside the Memorial Union (Tempe Campus).

 

Can I get a refund on my already purchased meal plan?

All purchases are final. You may not cancel / refund your meal plan purchase unless you officially withdraw from Arizona State University, with University documentation. In this case, refunds will be issued minus used portions of the plan.

How do I change my meal plan?
Meal plan changes for Mandatory Resident students are accepted for the Fall semester until September 4, 2009. If you need to change your meal plan, please visit the ASU Residential Life Department to make your requested meal plan change. Residential Life's phone number is 480.965.3515 or email the department from your ASU email address, including your student id and requested meal plan to reslife@asu.edu. Meal plans for Mandatory Resident students can be changed in the first two weeks of the Fall and Spring semesters.

All voluntary meal plan purchases are final at the time of purchase.

How do I know if I am considered a Mandatory Resident Student?
You are considered a Mandatory Resident Meal Plan Student if you live on the Tempe Campus at the Barrett Honors College, Besh Hall, Irish Hall, McClintock Hall, Sonora Center, Hassayampa Academic Village, Manzanita Hall, San Pablo, Palo Verde Main, East and West, Adelphi Commons, at Taylor Place at the Downtown Campus, at Dean, Bell, FYE Halls at the Polytechnic Campus, and at Las Casas Apartments at the West Campus.

How can I check my M&G balance? 
Check your account with a cashier each time you make a purchase using M&G Dollars, visit the Meal Plan office in the Memorial Union (Tempe Campus), Room 138 or call 480.727.DINE.

How can I add more M&G or meals to my Sun card?
You can add M&G or meals to your card at any time by visiting www.ASU.CampusDish.com, the Meal Plan Sales office located in Memorial Union 138, or call our Dine Line at 480.727.DINE. You can also fax at 480.727.0008 or mail your order form with payment to:

ARAMARK at ASU
Memorial Union 138
1290 S. Normal Ave.
Tempe, AZ 85287-0801

What is the bonus program with M&G Dollars?
Voluntary & commuter students, mandatory students that add M&G Dollars to their account and faculty & staff can take part of the M&G bonus program.

  • Purchase $100-200, get a 5% Bonus
  • Purchase $201-300, get a 10% Bonus
  • Purchase $301-400, get a 15% Bonus
  • Purchase $401+, get a 20% Bonus