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meal plans/ Frequently Asked Questions

Meal Plans - Frequently Asked Questions

 

Do I have to purchase a dining plan each semester?

All students living on the Tempe campus, the Downtown Campus, West Campus or in Dean, Bell or FYE Halls on the Polytechnic campus are required by the university to purchase a Dining Plan each semester. If you are living in a university apartment (Cholla, Vista del Sol, Adelphi Commons or University Towers) you are not required to purchase a plan although it is strongly recommended.

 

Enrolling in a Dining Plan ensures you have the opportunity to eat healthy, well-balanced meals and allows you to enjoy the great tastes on campus with friends.

  • Guaranteed all-you-care-to-eat meals and the flexibility of a la carte purchasing
  • Secure spending – no worries about carrying cash
  • No tax on food purchases using M&G!
  • Minutes from over 30 great food and comfortable locations

Can I carry over any unused meals to the next week or next semester?

No.  Plan to use your meals each week or each semester, depending on your plan. We can help you decide on the right plan to fit your schedule and eating habits, ensuring that you get the full value for your dollars.

 

Can I treat a friend to a meal on my plan?
Depending on the meal plan you select, there are options for guest passes.  Guest passes allow you to pay for your friend or family member with your meal plan. You can also treat a friend using your M&G dollars, Sun dollars, cash or credit cards.

 

How do I receive my Bonus Dollars?
Bonus Dollars are put on a separate dining card and should be picked up at the Campus Dining Office on the Tempe Campus, Office #138 in the Memorial Union.

 

What is a guest pass?
A guest pass allows you to pay for a friend or family member with your meal swipe from the following meal plans: Unlimited, Sparky's Favorite, and Gold. A guest pass is deducted from your weekly meal allowance. For example, if you have 14 meals a week and you decide to pay for yourself and a guest with your meal plan (totaling 2 meal swipes), the total meals per week for that week would be reduced to 12 meals for that week.

 

What happens if I have M&G left at the end of the semester?
For Mandatory Resident students your M&G dollars transfer from the Fall to Spring semester and over the summer. Any dollars not used by the conclusion of summer session 2009 are forfeited. All accounts are reset at the conclusion of summer session 2009. If you are a Voluntary/Commuter meal plan student, M&G Dollars now transfers from semester to semester until you graduate from the university or after 6 months of non-activity on your meal plan account. All M&G Dollars must be spent prior to graduation, any unused dollars prior to graduation will be forfeited.

For all students, if you have a meal plan with a Meal Allowance, all meals must be used in the semester they are purchased. Meals are forfeited at the conclusion of each semester.

My schedule is really tight a couple of days each week and it looks like I might miss dinner at the Dining Center. What do I do?

Meal exchange is available during specific times at select locations across campus to ensure you are able to use your meals.

 

Can I get a refund on my already purchased meal plan?
All purchases are final. You may not cancel / refund your meal plan purchase unless you officially withdraw from Arizona State University, with University documentation. In this case, refunds will be issued minus used portions of the plan.

How do I change my meal plan?
Meal plan changes for Mandatory Resident students are accepted for the Fall semester until September 8, 2008. If you need to change your meal plan, please visit the ASU Residential Life Department to make your requested meal plan change. Residential Life's phone number is 480.965.3515 or email the department from your ASU email address, including your student id and requested meal plan to reslife@asu.edu. Meal plans for Mandatory Resident students can be change in the first two weeks of the Fall and Spring semesters.

How do I know if I am considered a Mandatory Resident Student?
You are considered a Mandatory Resident Meal Plan Student if you live on the Tempe Campus at the Barrett Honors College, McClintock Hall, Sonora Center, Hassayampa Academic Village, Manzanita Hall, San Pablo, Palo Verde Main, East and West, at Taylor Place at the Downtown Campus, at Dean, Bell, FYE Halls at the Polytechnic Campus, and at Las Casas Apartments at the West Campus.

How can I add more M&G or meals to my Sun card?
You can add M&G or meals to your card at any time by visiting the Meal Plan Sales office located in Memorial Union 138, or call our Dine Line at 480.727.DINE. You can also fax at 480.727.0008 or mail your order form with payment to:

ARAMARK at ASU
Memorial Union 138
1290 S. Normal Ave.
Tempe, AZ 85287-0801

Are M&G Dollars tax-free for faculty and staff?
M&G Dollars are not tax-free for faculty and staff. However, faculty & staff can still take part of the M&G bonus program.

  • Purchase $100-200, get a 5% Bonus
  • Purchase $201-300, get a 10% Bonus
  • Purchase $301-400, get a 15% Bonus
  • Purchase $401+, get a 20% Bonus