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Dining Plans/ Terms and Conditions
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VCU Dining Services Contract Terms and Conditions - 2008 - 2009
1. Conditions of Participation
A. Registered VCU students are eligible to purchase a VCU Dining Plan with a valid VCUCard.
B. VCU Dining Plan online enrollment is available at www.bsv.vcu.edu/vcufood. Students will be billed through the Department of Student Accounting and payment may be made through eSERVICES@VCU.
C. Block Plans are non-transferable and are for the enrolled participant only. The plan's membership and its privileges cannot be used to obtain food or drink for another individual except when using the specified assigned guest privileges (guest passes), cash, check, credit card, RamBucks or Dining Dollars.
D. All VCU Dining Plan participants are required to present a valid VCUCard to receive dining plan program privileges. Any VCU Dining Plan participant who cannot present a valid VCUCard is required to pay current retail pricing with cash or credit card.
E. The VCU Dining Services program participant agrees to accept all Contract Terms and Conditions published by VCU Dining Services and any announced revisions that may be forthcoming.
F. Residents with exceptional medical or ethnic dietary requirements should review the VCU Dining Services program offerings through the Web site, www.bsv.vcu.edu/vcufood, prior to enrollment in VCU Residential Life and Housing to determine if a mandatory dining plan, with modest adaptations, will support their nutritional requirements and dietary life style. Students with exceptional dietary requirements, beyond the daily cycle menu offerings, should make an appointment with the VCU Dining Services' administration, (804) 828-1147, prior to campus resident enrollment. A review of the student's special dietary requirements will determine VCU Dining Services' ability to accomodate an exceptional medical or ethnic nutritional program.
2. Dining Plan Definitions
A. Block Plans - A specific number of meals to be used at any time during the semester at any VCU Dining Center or VCU Dining Services' retail locations participating in the VCU Dining Services Meal Exchange program.
B. Bonus Dining Dollars - Students who participated in a Residential Dining Plan during the spring 2008 semester are eligible to receive an additional free 150 Dining Dollars when purchasing a qualified dining plan for the following fall 2008 semester. Unused fall semester Bonus Dining Dollars do not carry over to the spring 2009 semester. Qualified dining plans include: * 300 Block Plan + 100 Dining Dollars * 250 Block Plan + 175 Dining Dollars * 200 Block Plan + 301 Dining Dollars * 150 Block Plan + 105 Dining Dollars
The 150 Bonus Dining Dollars become available upon the depletion of the initial plan's Dining Dollars.
The Bonus Dining Dollars are automatically added to the dining plan for all eligible participants.
C. C-Store - The VCU Dining Services convenience stores located in the University Student Commons' lobby, the Grace E. Harris Hall and the Monroe Park Campus Addition II accept the VCU Dining Services Meal Exchange Program, Dining Dollars, RamBucks, cash, and credit cards.
D. Dining Center - Unlimited servings dining location that accepts block plans, Dining Dollars, RamBucks, cash, and credit cards. The unlimited servings restaurant is Market 810 located on the second floor of Shafer Court Dining Center on the Monroe Park Campus.
E. Dining Dollars - A rechargable cash declining balance account as part of the dining plan that allows for tax-free food purchases at any VCU Dining Center or VCU retail location.
F. Meal Exchange - The use of a dining plan block during specific time periods at designated VCU retail locations on the Monroe Park Campus and the MCV Campus. With one or multiple block swipes, dining plan participants may purchase a predetermined meal combo or pizza/wings.
G. Participant - A registered VCU student or person with valid VCUCard who has purchased a dining contract.
H. Retail Locations - The retail locations are:
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Camille's Sidewalk Café located on the first level of the Shafer Court Dining Center
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Commons Café and Park Place Food Court located in the University Student Commons
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Starbucks® Coffee located in the James Branch Cabell Library
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C-store located on the first floor in the Grace E. Harris Hall
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Bookmark Bistro located in the VCU Bookstore on Broad Street featuring Quzinos Subs® and "We Proudly Brew" Starbucks® Coffee
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Bleecker Street Café located in the School of Business - Snead Hall
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Chili's®, Starbucks® Coffee and the Cary Street Market & Deli located in the Monroe Park Campus Addition II at the corner of Belvidere and Cary streets
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Alpine Bagel Café and McDonald's® located in the Gateway Building on the MCV Campus
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Hideaway Café located in Hunton Student Center on the MCV Campus
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Skull & Beans located in the Tompkins-McCaw Library
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Cabaniss Hall - breakfast kiosk accepting dining plans, RamBucks, and credit cards
Retail locations accept Dining Dollars, RamBucks, cash, and credit/debit cards with the exception of McDonald's®, which accepts cash and credit cards only.
I. Unlimited Servings - Dining patrons/guests may return to food kiosks in the Market 810 location for additional servings throughout the dining visit, excluding Upper Cuts.
J. Upper Cuts - A specialty menu item available in Market 810 requiring anadditional block swipe(s). Dining Dollars, RamBucks, cash, and credit cards may also be used to purchase Upper Cuts selections at the cashier's station.
K. Webfood - An Internet-based dining application providing for online food ordering for pick-up from retail locations.
3. VCU Dining Plan Parameters
A. All VCU students residing in VCU Residential Housing will be required to purchase one of the Residential Dining Plans listed below: (Students residing in university apartments, MCV Campus low-rise residence halls, and graduate students are exempt from this requirement).
Residential Dining Plans
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300 Block Plan + 100 Dining Dollars
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250 Block Plan + 309 Dining Dollars
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250 Block Plan + 175 Dining Dollars
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200 Block Plan + 300 Dining Dollars
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200 Block Plan + 150 Dining Dollars
B. All registered VCU students not residing in university housing are elegible to participate in the above Residential Dining Plans and the following Nonresidential Dining Plans:
Nonresidential Plans
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150 Block Plan + 105 Dining Dollars
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100 Block Plan + 75 Dining Dollars
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50 Block Plan + 75 Dining Dollars
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25 Block Plan + 75 Dining Dollars
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5 Block Plan + 160 Dining Dollars
C. The VCU Dining Plan programs feature "unlimited servings" of food choices in the VCU Dining Center, Market 810 in Shafer Court Dining Center. It is the participants' responsibility to take only what can be reasonably consumed at each meal. To facilitate service, only one entrée may be served at a time. VCU Dining Services reserves the right to limit the number of servings at special-event meals.
D. All VCU Dining Plans offer unlimited access. Unlimited access allows the dining plan participant to visit the VCU Dining Center as frequently as the dining plan entitlement permits during operating hours. However, a one-hour grace period is required between visits.
E. All Nonresidential Dining Plans may have multiple semester purchases with block plan meals and Dining Dollars accumulating until the end of each semester at which time unused blocks and Dining Dollars will be forfeited. No credit will be given for blocks missed during the contract period for any reason, including, but not limited to, academic scheduling, extracurricular activities, religious restrictions, cultural traditions, special dietary needs, or the temporary closing of dining units due to an emergency.
F. If a Residential Dining Plan is exhausted before the end of the semester, an additional block plan may be purchased. Dining Dollars and block plans accumulate with additional purchases during the semester. Unused Dining Dollars and blocks do not carry over and are forfeited at the end of the semester.
G. Changes or cancellations to a VCU Dining Plan must be made through the VCU Dining Services Administration Office, 1111 West Broad Street, Suite A, by the second Friday of classes (or annual posted date) at 4:00 pm. Changes or cancellations will not be accepted after the deadline.
H. All Residential Dining Plan contracts are for the academic year, fall and spring semesters.
I. All Nonresidential Dining Plans require a semester renewal.
J. All online dining plan purchases are billed through the VCU Department of Student Accounting. Students making purchases in person, by email, telephone, or mail are encouraged to bill their purchases through the VCU Department of Student Accounting. Payments may be made in person at the VCU Cashier's Office, 809 West Broad Street, Monday through Friday, 9:00 AM to 3:00 PM; deposited in the Founder's Hall drop box in the Student Services Room 104 or Sanger Hall's drop box in the Student Services Room 1055; or through eSERVICES@VCU, the university's online payment system.
K. VCU Dining Services reserves the right to inspect VCUCards at any time and to request other appropriate forms of identification.
L. Take-out meals are available to VCU Dining Plan participants at Shafer Court Dining Center's Market 810-2-Go. The "take-out" program allows for a reasonable meal to include the following: 1 entree, 2 sides, salad, dessert, soup, and beverage.
4. Changes and Cancellations
A. The deadline dates for changing or canceling a VCU Dining Plan are September 5, 2008 for the fall semester, and January 23, 2009 for the spring semester. Changes must be made by 4:00 p.m. Changes or cancellations will not be accepted after the deadline.
B. When a VCU Dining Plan cancellation is due to death, incapacitating illness, or military service, the unused meals and Dining Dollars will be proportionally refunded.
C. When the VCU Dining Services contract is terminated due to a violation of the VCU Dining Services Contract Terms and Conditions, the University Housing Contract, or for disciplinary purposes, the participant may not receive a refund.
D. Change and cancellation requests made after 4:00 p.m., Friday of the second week of classes, will require administrative evaluation by the VCU Dining Services manager.
5. Dining Dollars
A. Additional Dining Dollars may be added following the purchase of a Residential or Nonresidential Dining Plan at any time during the semester. Additions may be made in $25 increments (i.e., $25, $50, $75 etc.) by check, cash, or credit card. Dining Dollars cannot be billed through the VCU Department of Student Accounting. Additional Dining Dollars purchases may be purchased through the VCU Dining Services' customer services office located at 1111 West Broad Street, Suite A.
B. Funds may not be transferred from a VCU Card RamBucks account to a Dining Dollars account. Dining Dollars are tax-free; RamBucks are not.
C. Unused Dining Dollars will be forfeited at the end of each semester.
6. Guest Meal Passes
A. Twenty (20) of the plan's total blocks may be used as guest meal passes each semester for the following dining plans:
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300 Block Plan + 100 Dining Dollars
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250 Block Plan + 309 Dining Dollars
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250 Block Plan + 175 Dining Dollars
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200 Block Plan + 300 Dining Dollars
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200 Block Plan + 150 Dining Dollars
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150 Block Plan + 105 Dining Dollars
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100 Block Plan + 75 Dining Dollars
B. Ten (10) of the plan's total blocks may be used as guest meal passes each semester for the following dining plan:
C. Unused guest passes default back to participant's dining plan and will not carry over to the following semester.
7. Default Dining Plan
A. All VCU students residing in VCU Residential Housing are required to purchase a Residential Dining Plan. Students who have not selected a plan by VCU Department of Student Accounting's first billing date of the semester, will be assigned and billed for the 200 Block Plan + 300 Dining Dollars dining plan.
B. Presidential Scholarship Dining Plans will include:
Dining plans price subject to change.
8. Scheduling
A. VCU Dining Services reserves the right to modify the dining programs' hours of operation and locations as necessary.
B. Every reasonable effort will be made to continue providing VCU Dining Services programs during emergency periods of inclement weather, power shortages and similar circumstances.
C. The VCU Dining Services programs do not include the recess periods for Thanksgiving, winter intersession, spring break, or summer session.
9. General Provisions
A. VCU Students are responsible for observing all applicable university rules, regulations, and policies included in the VCU Resource Guide, Residence Hall Handbook, and University Bulletin.
B. The university reserves the right to change the cost of dining plans before or during the contract period by action of the VCU Board of Visitors.
C. Please see the VCU Dining Services brochure for more information on VCU Dining Services programs or visit the website at www.bsv.vcu.edu/vcufood. |
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