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Dining Plans - Frequently Asked Questions

Do I need a Dining Plan?

  • First Year Students: All first year students are required by the University to participate in a dining plan. Depending upon needs, first years who are not student athletes or are not planning to live in a Residential College must choose either the Unlimited, Plus 15, or the Plus 13 dining plan. First Year Residential College students must choose either the Residential Unlimited, Residential Plus 15, or the Residential Plus 13. First Year Student Athletes must choose either the Athletic Unlimited, Athletic Plus 15, or the Athletic Plus 13. First year students may choose a fourth option, the Plus 10 dining plan, for their second semester.

  • Residential College Students: Students who reside in Brown College, Hereford College, and the Language Houses (French, Spanish, and Shea) are required to participate in a Residential dining plan. Residential College students dine together during the week and attend frequent banquets and events with Faculty Fellows of the Colleges. First Year Residential College students must choose either the Residential Unlimited, Residential Plus 15, or the Residential Plus 13. First year Residential College students may choose a fourth option, the Residential Plus 10 dining plan, for their second semester. Upperclass residential college students must select from the available Residential dining plans. The Residential Semester 50 plan is only available to Hereford College upperclass residents.

  • Varsity Student-Athletes: Student-athletes on NCAA sports teams are eligible to participate in an Athletic dining plan. With an Athletic Dining plan, Varsity student-athletes enjoy dinners at the state-of-the-art dining facility in the John Paul Jones arena.  Upperclass Varsity student-athletes on a full scholarship who choose to participate in a dining plan must select one of the available Athletic dining plans. First Year Student-Athletes must choose either the Athletic Unlimited, Athletic Plus 15, or the Athletic Plus 13 Dining Plans. First year student-athletes may choose a fourth option, the Athletic Plus 10 dining plan, for their second semester.   

  • Upperclass Students: You need a dining plan if you want to make your life simpler. Enrolling in a dining plan entitles you to:
        • Guaranteed all-you-care-to-eat meals and the flexibility of a la carte purchasing
        • No worries about carrying cash
        • Minutes from great food and comfortable locations
        • No sales tax on your meals purchase


How can I add Additional Plus Dollars?
Additional Plus Dollars can be added to your student's account at any time. You may do this in person at the Dining Services Office, by completing a green "Add Plus Dollars" form at any dining cash stand, or online by clicking on the "Sign Up Now!" link in the upper left side of this webpage and choosing the "Plus Dollar" option. Do not send the funds to us; the Student Financial Services Office will bill you.

Please note:
additional Plus Dollars are in a separate account, and will not show up on the card readers until the original contractual balance of Plus Dollars has been totally depleted; the new funds are then immediately accessible. 

What does each Dining Plan Contract cover?
A dining plan is for one full year and includes the Fall and Spring semesters. Any remaining balance of Plus Dollars at the end of the Fall semester rolls over to Spring semester, but meals do not. The Student Financial Services Office will bill you. If you have additional questions about Plus Dollars, call (434)982-5141.

Can I make Dining Plan Changes?
Absolutely! We want you to have the plan that works best for you. 2009-10 dining plan members may upgradeto a dining plan with more weekly meals at any time. To reduce a dining plan, members most notify Dining Services during the semester change periods, both of which have past for the 2009-10 school year. To request a change, simply complete the
Dining Plan Change Request Form online, or visit our administration office in Observatory Hill and fill out a change form.

If you wish to downgrade your student's 2009-2010 dining plan, or to cancel it there are two essential change deadlines to remember: Fall semester changes must be submitted by September 1, 2009 and spring semester changes must be made between December 10, 2009 and January 27, 2010. There is a $50 Cancellation Fee.

Please note: First year students, residential college students, and full Grant-in-Aid athletes living on Grounds may not cancel the second semester of their dining plan. They may, however, change to a different dining plan for the second semester, within the guidelines applicable to them. Any refunds will be made by the Student Financial Services Office, according to their refund schedule.

If you have additional questions about dining plan changes, call (434)982-5141.

This is very important!
Any change request must be made in writing (Change Form or Dining Plan Change Request Form) to the Dining Services' office by the deadlines above. Not paying your second semester bill does not constitute dining plan cancellation. Sending the $50 cancellation fee to the Student Financial Services Office does not cancel your dining plan. If you don't tell Dining first, you may be liable for late fees levied by the Student Financial Services Office, or registration blocks by the Registrar

To whom should the Dining Plan payment be made? 
All payments, including cancellation fees, are made to the UVA Student Financial Services Office. All refunds are issued from the Student Financial Services Office.

How do the ID Cards work?
ID cards are issued by the Card Office on the first floor of Observatory Hill, 434-924-4508. Please call the ID office immediately if your card is lost or stolen, so that your account can be protected. The Card Office is directly across the hall from the Dining Services Admin Office.

To enter a dining room, you must present your ID. If you have lost your ID, you must replace it (see above). For a limited time you may "vouch" for your meal at the cashier's stand. Please note: Vouching is not an alternative method of getting into a dining room - your vouches will soon run out, and you will be denied access, even though you have meals left on your plan.

If the magnetic strip on your card becomes demagnetized, it can be re-coded at the ID Card Office.


How do Plus Dollars work?
Plus Dollars are included in your dining plan and are available for use in all dining locations on Grounds. Each dining plan includes a pre-set number of non-taxable dollars for you to spend like cash.

You can also purchase additional Plus Dollars whenever you need them. They may be purchased at the Dining Services Office, by completing a green "Add Plus Dollars" form at any dining cash stand, or online by clicking on the "Sign Up Now!" link in the upper left side of this webpage and choosing the "Plus Dollar" option. Although all charges will be billed by the Student Financial Services Office, your new funds are available within 24 business hours. Keep track of your Plus Dollars account simply by asking the cashier when you present your ID card at any meal. 

Your unused Plus Dollars transfer from the fall to the spring semester. Be sure to use them by the end of the spring semester, however, because at the end of spring semester, any unused dollars are not refundable and cannot be transferred to the new academic year.  

There are only two restrictions on Plus Dollars: They can be used for food purchases only, and they are available only to students on a UVA dining plan.

Can I treat a friend by using my dining membership?
You sure can. The Unlimited, Plus 15, Plus 13 and Plus 10 Dining Plans offer five "guest means" each semester. Don't forget - you can also use any one of your own semester meals or your Plus Dollars.

 
Meal Cash CavAd Plus $
Breakfast $7.00 $7.00 $6.00
Brunch $10.50 $10.50

$8.00

Lunch $10.50 $10.50

$8.00

Dinner $11.50 $11.50 $9.75
Special Dinners $12.25 $12.25 $10.50

 

 

 


Your Dining Plan
  • The week-based dining plans begin on Wednesday morning and run through Tuesday night.
  • You can check on the current number of meals available on your dining plan by asking the cashier when you present your card.
  • There is no deadline; you may sign up for a new dining plan at any time. The "Plus" dining plans are prorated as of sign-up date.

Making Changes
A UVA Dining Plan is an annual contract billed over two semesters by the Student Financial Services office. You can always upgrade your current dining plan to have more meals available. There is also a period at the beginning of each semester where you can change to a dining plan with fewer meals, or cancel your dining plan. All change requests must be made in writing. Change forms are available at UVA Dining's main office at O'Hill or a complete online Dining Plan Change Request Form are acceptable means of submitting your change request to UVA Dining in writing. Fall 2009 semester changes must be submitted by September 1, 2009, and spring 2010 semester changes must be submitted between December 10, 2009 and January 27, 20010. First year students, residential college students, and full Grant-in-Aid athletes living on Grounds may not cancel the second semester of their dining plan. They may, however, change to a different dining plan for the second semester. Please remember: All change notifications must be made in writing to the UVA Dining Administrative Office. Not paying your second semester bill does not constitute dining program cancellation. Sending the $50 cancellation fee to the Student Financial Services Office does not cancel your dining program. If you don't tell Dining first, you may be liable for late fees levied by the Student Financial Services Office, or registration blocks by the Registrar.

I have a suggestion, I have a problem...
Got a question? Check out our web pages. If you can't find an answer there, or if you have some special needs, check the list of locations, managers, and phone numbers. The managers are a great resource for help, information, and answers. You can always phone us at 434-982-5141, or email us. We also have an "open door" policy - stop by and see us with your suggestions any time.