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Meal Plans - Frequently Asked Questions

Am I required to be on a meal plan?  

New York University requires all Freshmen or first year students living in NYU housing to participate in the NYU Dining meal plan program. All Freshmen living in traditional style residence halls (Founders, Brittany, Goddard, Hayden, Rubin and Weinstein) must maintain a minimum of 225 Flex. Freshman living in apartment style residence buildings must maintain a minimum of 113 Flex meal plan. Please note all incoming Freshmen are defaulted a 300 Flex meal plan but can change starting on July 8th, 2014. (within the requirements for the residence hall or class level).

If I am a Freshman and live in a hall with a kitchen, why am I required to be on the meal plan?
 
A meal plan ensures that all freshmen students have access to at least one nutritious meal a day during their first year transition adapting to a busy schedule. The Dining program also promotes community building and creates a great first year experience.
 
Are there exceptions to the freshman mandatory meal plan policy?

The University does not make exceptions to the mandatory meal plan policy (including religious, dietary, scheduling, medical and economic reasons). In the event you believe you have an extenuating circumstance please contact Ann Marie Powell, Director of Dining Services at
annmariepowell@nyu.edu or (212)-998-4279.

Can I change or cancel my meal plan? 
 
Meal plan changes and cancellations may only be made by submitting the online form via
www.housing. nyu.edu/MealPlans. Forms must be submitted no later than September 13th, 2014, f or Fall 2014 and no later than February 7th, for  Spring 2015.  Residents of traditional- style halls (Founders Hall, Brittany, Goddard, Hayden, Rubin, and Weinstein) must maintain a meal plan that includes a minimum of 225 Flex. Meal plan changes and cancellations are not retroactive and become effective the first Sunday following submission of the online form. Neither noting meal plan changes or cancellation requests on Bursar’s bills nor withholding payment of meal plan charges is a valid method of modifying your meal plan.

What if I have special dietary needs?  
Discuss your needs with one of our food service directors and your meal will be prepared according to your request. If you are seeking general nutrition information on healthy eating, weight maintenance and vegetarianism, you can also meet one-on-one with the Health Promotion Office's Nutrition Health Educator, at no fee. To schedule an appointment, call (212) 443-1236.  You may also consult with our on-staff registered dietitian. To make an appointment to discuss nutritional health or special needs please call:

Laura Bennett, Nutritionist
Primary Care services
NYU University Health Center
726 Broadway, 4th Floor
New York, NY, 10003-9580
For appointments, call (212) 443 1234 

What if i have a severe medical condition or disability and can't use the meal plan? 

If you believe you have a medical condition or disability that warrants an exception to the mandatory meal plan policy, you must submit a special accomodations form with supporting documentation to the Moses Center for Students with Disabilities. For forms and additional information go to
www.nyu.edu/csd/.

If I have a severe food allergy, what are my options?  

NYU Dining has a variety of meal plans and dining options including kosher, gluten free, halal, vegetarian, and vegan items. Dining Services will work with students who have food allergies to develop a plan for dining that accomodates their needs and provide menus with a variety of food selections. All meals are posted on the dining website at
www.nyudining.com so students can make informed selections and avoid foods they are allergic to.  Many items are prepared to order and in full view to meet the student's specific request.  Warning signs are posted in dining halls and food courts reminding patrons of possible cross contamination during food preparation and cautioning patrons against cross-contamination with utensils, containers, plates and shared food.

Peanut butter and other products carrying nuts will be isolated from other foods to the extent reasonably possible and training about food allergies is provided to the dining staff. Please note that there are limitations to the type of accomodations that Dining Services can provide and strict avoidance may be the only solution to safeguard against food allergens. Please contact Owen Moore, AVP, Campus Services at (212) 995-3121 or Owen.moore@nyu.edu for additional information or to set up an appointment with one of our dining managers or executive chefs.   

How am I Charged for my Meal Plan? 

When a student signs up or changes a meal plan membership after the beginning of a semester, the plan and charges are prorated for the remainder of that semester. Charges and refunds for all meal plans (flex plans and Dining Dollars included) are calculated on a daily basis. Weeks begin on Sunday and end of Saturday. Charges begin on the activation date, not when the students begin using their plan. The fall semester is 15 weeks and charges begin on September 2, 2014. The spring semester is 16 weeks and begins on January 25 ,2015.

For example:
If a student purchases a 75 Flex plan that begins the second week of the fall semester, they receive 14/15 of the plan, 70 meals and 140 Dining Dollars (DD). They are charged 14/15 or 93% of the original cost of the plan.

75 meals/ 15 weeks = 5 meals per week,
5 meals per week X 14 weeks= $140 DD

The same principle applies for changes and cancellations. The student pays for the days they own the plan (whether used or not) and receives a credit or charge on their Bursar’s account based on that change for the remaining days of the semester.