Ordering
Please note: If your event is going to be held in Perkins Student Center, Trabant University Center, The Bob Carpenter Center, or Clayton Hall, you will order from the Catering Menu available on the Conference Services Web site.
Call 831-2891 or use our on-line catering form to place your order. We are open Monday - Friday from 8:30 a.m. - 4:30 p.m., excluding holidays.
If you wish to provide alcohol at your catered function, please complete the Alcohol Approval Form.
To provide you with the best service and quality possible, we require that you place your orders no later than five business days prior to your event date. A final guarantee is required no later than three business days prior to your event. Upon placing your order, you will receive a confirmation letter with your menu selections and estimated costs. Please take a moment to read through your order, verify your approved speed type or other method of payment, make any changes necessary, and send it back to us. You may also fax orders to 831-8275 or e-mail us at UDCatering@udel.edu.
* Late orders are subject to availability; however, we will make every effort to accommodate all requests for services.
Payment
Payment may be made through University speed type or by cash or check. Please specify your choice of payment method when ordering and have your speed type available. Orders cannot be processed without proper approved speed types.
If you are a non-University group, we require a 50% deposit of your estimated order total prior to your event.
Cancellation Policy
A cancellation fee of 50% of the order total will be assessed for any order canceled the day before the event. Orders canceled the day of the event will be billed for the total order amount.
Cancellations must be received during office hours (Monday - Friday 8:30 a.m. - 4:30 p.m.). Any cancellation received after hours or on a weekend or holiday will be processed the next business day.
No fees will be assessed for cancellations due to extreme weather or official University closings.
Click here to review our Incidental Food and Beverage Purchasing Policy.